Terms and Conditions of Sale
These terms and conditions govern all contracts entered into by the company for the supply of sale of goods or services. Any order given to the company shall be deemed to constitute an Agreement to be bound by these terms and conditions. No variations of these terms and conditions shall be of any effect unless agreed by the company in writing.
Description of goods
The company brochure and any elevated drawings serve as a guide only and do not form part of any contract. The company reserves the right to alter specifications without prior notice. Some timber sizes are nominal and subject to normal variations.
Prices
All prices are subject to vat at the current rate. Once your deposit is received the price will stay fixed.
Payments
A £200 holding deposit is required upon placing the order, the balance of the 50% deposit will be due 5 weeks before the installation of the building. All goods remain the property of the company until paid for in full. Any balance of payment is due strictly on the final day of installation; the finished building should be inspected and signed off prior to payment. Outstanding balances may be paid by bank transfer (copy of transaction required), debit or credit cards unless other arrangements are made. If paying by cheque it must be handed to the install team on day of completion.
If the customer wishes to cancel the order, 14 days prior notice is required, whereupon the deposit will be returned in full, cancellation within 14 days of installation will incur a penalty of 20% of the deposit paid. The company reserves the right to dismantle and remove any buildings not paid for in full. The customer must allow full access to the site for this purpose and will be notified in writing of this intent. Interest will be charged at a rate of 5% per month on overdue payments.
Delivery
The company will always try to honor the agreed delivery/install date, 99% of our buildings are delivered and installed on time. However we cannot guarantee the install date and cannot be held responsible for postponement or delay outside of our control (for example extreme weather conditions) and cannot be liable for compensation. Access to electricity is required on site. The company will not deliver buildings or machinery through domestic buildings or over fences without prior consultation (and only if agreed during site survey).
Bases & Installations
All sites/bases must be level with correct drainage in place, an area of no less than 300mm is required in addition to the external dimensions of the building to allow construction. Access to electricity is required on site.
Guarantee
Green Retreats are covered by a comprehensive guarantee against design and manufacturing faults, material failure, corrosion and rot for a period of 10 years from the date of installation provided that the company installed the building. Hardwood doors and windows, floor coverings, electrical installations, electric appliances, heaters, accessories, telecoms, network and TV connections are covered by a one year guarantee.
Remedial Work
If remedial work is required, contact should be made through the main office, full details of any issues should be given. If required arrangements will be made for a maintance team to rectify any issues free of any charge.
Law Governing This Contract
The contract shall in all respects be construed and operated as an English contract governed by English Law and any dispute arising out of, or in connection herewith, shall be referred to the English courts.